We're not crowd followers.
We're first to market with many of our developments.


Essential tools to generate new business as
well as keep the business you already have.

Most advanced web based practice management software


Simple to use and modelled on the Microsoft Outlook diary, the appointment diary supports single day, stacked days and week views for multiple practitioners and multiple clinic locations. With drag and drop simplicity and cut and paste support, the diary is extremely easy to use displaying your business and available slots at a glance.

The diary also includes comprehensive patient tools allowing one-click functions such as sending communications and accessing patient information as well as a powerful task and messaging system making sure nothing slips through the net. It also supports adding new patients directly, complete with postcode lookup. Fully Automatic SMS text reminders are an essential feature greatly reducing those No Shows and adding to the professional image of your clinic.

Full clinic notes system

Clinic Notes

As simple or detailed as you require. Log simple SOAP text notes, insert and annotate charts or use our built-in medical questionnaire forms, or design your own from scratch. Our clinic notes system is so configurable that you can effectively design your own interface for how you would like to use it. All treatment notes are stored chronologically and protected by full auditing so that any changes are displayed next to the original, detailing who made the changes and when. A patient medication section can be set-up to force periodic reviews making sure this key information is always up-to-date.

Build-up your own medical dictionary allowing a simple code selection greatly increasing the speed and accuracy of your note taking. Attach any image from any source and annotate these images as required such as x-rays or detailed digital photographs. Specify detailed information about each presenting condition including who referred your patients and when, injury codes, discharge information and overall improvements. Link directly in to on-line exercise software per patient with one button click.

Business marketing module


Create marketing mail-out campaigns by Letter, Email and SMS Text. Design your own templates for these mail-outs within PracticePal, select your patients/contacts that you would like to receive the mail-out using a powerful query engine, and then execute the mail-out to print or email or text either directly from PracticePal or use the database file automatically generated with the mail-out to use a different marketing tool altogether.

All communication is automatically logged against each patient's file, allowing you to see a full history of all communication and then, if need be, exclude patients from a mail-out that have recently had some communication from you, or include patients that have not heard from you in a while.

All mail-outs are stored so that you can see when they were created and last run, and the number of recipients they targeted when last run. You can Re-Run mail-outs whenever you like with just one button click.

Allow customers to register and book online

Book Online

An extremely simple to use on-line booking module enhances your clinic services allowing your patients to register, book, cancel and even pay for their appointments via your website without any interaction from you, all in a very controlled and secure manner whereby they never see your actual diary and you have lots of control over who can book, how many appointments and how far ahead.

Insert a simple link into your existing website, decide how you want the online booking system to work, and that's it, you're off and running and immediately benefiting from e-commerce. Your new and existing patients will be taken to a secure and branded area on your behalf where you can even include a bulletin board giving you content management without any of the usual costs associated with this.

Link to your FREE PAYPAL business account and you can even take advance credit card payments without any need for PCI DSS compliance or online merchant account fees, we've done all the work so you don't have to.

Expenditure greatly reducing your time spent preparing quarterly


As well as logging all your practice income you can also log your expenditure greatly reducing your time spent preparing quarterly and year end accounts. Define your own VAT groups and then expenditure groups exactly as your accounting system requires, and then run reports separating out reclaimable from non-reclaimable costs all grouped by cost code. You can also filter these expenditure items by when they were logged, who logged them, how they were paid for and by supplier.

Comprehensive income modules


A comprehensive income module allows you to profile appointment fees and these are then automatically raised while making bookings. You can add to these fees, raise invoices, take payments, raise patient credit notes, sell vouchers, take full or part payments, print invoices and receipts. You can also manage 3rd party invoices such as insurance patients.

This is then complemented by a stock system allowing you to set up all stockable and non-stockable items and fees that you charge and sell, including retail and wholesale prices, re-order levels and supplier information. Manual adjustments can then be made as well as full periodic stock takes, all supporting bar-code scanner technology and thermal receipt printing, including bar-code label printing complete with your logo and item pricing. This stock module fully supports multi-clinic locations.

A range of sales, income, invoicing and stock reports are provided, including income by practitioner reports, all of which can be run for any period and by clinic location or as a whole.

Wide range of useful reports for all aspects of your business


Select from a range of useful reports included in the system to analyse your clinic income, operate your customer invoicing, report on your open patient cases and medical conditions, break-down your appointments by practitioner, type and referrer, run detailed stock reports showing current and lost value by number, wholesale and retail, and analyse searchable audit logs detailing exactly who did what, when and where.

All reports within the system can be run for a period, for a particular clinic or for all as a whole and can be generated directly within PracticePal as a PDF document allowing you to search, print, email and save them, or they can all be exported directly into Excel.

As well as providing a very comprehensive range of reports within the system that our customers have asked for over the years, we also have a bespoke report writing service so that if you did have any extra report requirements not already included in the system, we can also cater for these.

Intelligent recall system


As you see your patients, just click when you want to see them again, and only if they do not make a booking, on or around that time, the recall system will automatically pick them up and remind them via letter, email or text, and will keep doing so for as long as you tell it to.

An intelligent recall system that takes the burden out of trying to remember who needs to come back and when. This increases your future diary appointments maximising your business potential without overloading clients with mass mail-outs.

Business Minded

Not just a patient management system, we help you run your business. Essential tools to generate new business as well as keep the business you already have.

Good Listeners

With 8 years feedback already applied, our software runs the way you've told us it should. This is what makes us so customisable...and we're still listening.

Forward Thinking

We're not crowd followers. We're first to market with many of our developments and there's more in the pipeline. Be part of a winning solution.

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